Refund Policy
Effective date: August 22, 2026
This Policy explains the limited circumstances in which unused purchased credits may be considered for a refund by Waffo Pancake, Seedream 5.0's merchant of record.
Scope
This Policy applies to Seedream 5.0 one-time credit packs and subscriptions sold through Waffo Pancake. Waffo Pancake is the merchant of record and administers payment and refund requests through its own process.
Current one-time packs
| Pack | Credits | Price |
|---|---|---|
| Starter Pack | 180 | $9.90 USD |
| Basic Pack | 400 | $19.90 USD |
| Pro Pack | 850 | $39.90 USD |
| Max Pack | 1,550 | $69.90 USD |
| Super Pack | 3,500 | $149.90 USD |
| Ultra Pack | 10,000 | $399.90 USD |
These packs are one-time purchases and do not expire.
Current subscriptions
| Plan | Monthly allowance | Monthly billing | Annual billing |
|---|---|---|---|
| Basic | 200 credits | $9.90 USD | $99 USD once yearly |
| Pro | 600 credits | $24.90 USD | $249 USD once yearly |
| Max | 1,500 credits | $59.90 USD | $599 USD once yearly |
Annual billing grants the matching monthly allowance. Unused subscription credits roll over for up to 60 days while the subscription remains active. Separately purchased one-time credits remain available and do not expire. Every plan supports Seedream 5.0 Pro, Seedream 5.0 Lite, GPT Image 2, Nano Banana 2 image workflows.
Consumed credits are not refundable
Consumed credits are not refunded.Credits are consumed when they are applied to generation work that Seedream 5.0 records as chargeable. A completed download, later deletion, change of mind, or decision not to publish an output does not make consumed credits refundable.
Unused purchased credits
Unused purchased credits may be refundable only through Waffo Pancake's own refund process.A refund is not automatic. Waffo Pancake determines eligibility, required information, timing, payment method, and the final outcome under its own process and applicable law.
Only credits confirmed by Seedream 5.0's records as both purchased and unused may be considered. Promotional or complimentary credits are not purchased credits. The one-time 20-credit new-account grant has no cash refund value.
How to request a refund
- Locate the receipt or order confirmation issued for your Waffo Pancake checkout.
- Use the refund or support instructions supplied by Waffo Pancake with that transaction.
- Provide the order reference and the Seedream 5.0 account email used for the purchase when requested.
Code Canyon LLC may confirm purchase and credit-usage records to Waffo Pancake, but a request must proceed through Waffo Pancake's own process. Sending a request does not reserve, restore, or make credits refundable.
Failed or uncertain generations
A credit release after a definite generation failure is a ledger correction, not a payment refund. If provider submission is uncertain, reserved credits may remain held while Seedream 5.0 checks the original request to prevent duplicate work or charges. Once credits are consumed for chargeable generation work, they are not refunded.
Before you buy
Review the pack size, USD price, account email, and this Policy before continuing to checkout. One-time purchased credits do not expire. Subscription credits roll over for up to 60 days while the subscription remains active, as shown before checkout. For the rules governing use of credits and AI outputs, read the Terms of Service.
Changes
Code Canyon LLC may update this Policy to reflect changes in Seedream 5.0, Waffo Pancake's process, or applicable law. The current version and effective date will appear on this page. Transaction refund requests must use Waffo Pancake's own process.